On October 7, The Tori Group was thrilled to welcome Kathleen Solorio as Principal and Chief Operating Officer. Kathleen brings over 20 years of extensive and diverse operations experience in the health insurance industry. Most recently, Kathleen served as a Senior Director at Blue Shield of California, where she created a global learning strategy supporting the enrollment, claims, and call center service centers. In this capacity, she was a strategic partner to each of the functional units, driving performance optimization locally and off-shore.
As a business architect, Kathleen created efficiencies as Director of Large Group enrollment and billing operations. Managing the enrollment for Blue Shield's largest clients, including CalPERS, Kathleen's teams assured that large scale, custom benefit groups were implemented successfully.Prior to Blue Shield, Kathleen held several C-level positions, including COO for Benefit Partners (third party administrator for health insurance purchasing pool PacAdvantage), General Manager at Interplan (provider network), and CEO at Staff Builders (healthcare provider).
Kathleen earned her Bachelor of Science in Business from CSU Sacramento. She is an active supporter of community causes and currently serves as Board President of Big Brothers Big Sisters of El Dorado County.
Tori Group founder Leesa Tori said, "I've worked with Kathleen for many years and am thrilled she's joined our growing team. Her contribution will be invaluable, and I welcome her."
As a business architect, Kathleen created efficiencies as Director of Large Group enrollment and billing operations. Managing the enrollment for Blue Shield's largest clients, including CalPERS, Kathleen's teams assured that large scale, custom benefit groups were implemented successfully.Prior to Blue Shield, Kathleen held several C-level positions, including COO for Benefit Partners (third party administrator for health insurance purchasing pool PacAdvantage), General Manager at Interplan (provider network), and CEO at Staff Builders (healthcare provider).
Kathleen earned her Bachelor of Science in Business from CSU Sacramento. She is an active supporter of community causes and currently serves as Board President of Big Brothers Big Sisters of El Dorado County.
Tori Group founder Leesa Tori said, "I've worked with Kathleen for many years and am thrilled she's joined our growing team. Her contribution will be invaluable, and I welcome her."
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